Frequently asked questions

Yes, you can sync your steps with Fitbit by connecting from our website or mobile ap

Yes, you can use your phone's built-in pedometer to track your steps with World Walking

iPhone users can connect to Apple Health to sync.

Android users can connect to Health Connect.

We don't currently integrate Strava, however as Strava collects data from your phone's built in pedometer, you can connect with Apple Health / Health Connect instead.

You can only sync the last 4 weeks worth of data. We recommend opening up the app every couple of weeks to ensure your latest step counts are properly synced.

As a Basic (free) user, you can press the 'Sync latest' steps button at any point to fetch your last 14 days of synced steps

Plus (paid) users are synced automatically in the background (for Fitbit, Apple Health and Health Connect), allowing you to simply open the app and 'spend' your daily steps.

Yes, as a Plus (paid) user you can create one group and invite up to 9 people to join you on your adventures.

Yes, you can join one group as a Basic (free) user.

Basic (free) users are limited to joining a single group. Plus (paid) users can join up to 10 groups and create their own group.

No, Plus (paid) users can only create one group each.

Yes, you can send text and photo messages to your group via the website and app.

Yes, any group member can upload photos to the group.

Yes, World Walking can be used for free. You can join a group, complete solo walks, and sync your steps without paying anything.

If you wish to create a group, walk multiple routes concurrently or sync in the background (and more!), you can choose to pay to subscribe to World Walking Plus.

Upgrading to Plus will allow you to create a group and allow other free users to join. It will also give you access to some additional features such as World Stats and automatic step syncing in the background.

If you’ve already created your account, you can simply go to Settings > Subscriptions and we’ll walk you through the payment process.

If you don't have an account, simply register and we'll ask you to choose Basic or Plus during the setup process.

On our website, we take payment via Paddle using PayPal, Google Pay, Apple Pay and credit/debit cards.

On our mobile app, we take payment through Apple Pay or Google Pay subscriptions.

Yes, you can cancel your subscription at any time before the subscription renewal date. The cancellation method will vary depending on how you subscribed with more information provided in our app and on the website.

With World Walking, you log your daily steps - such as walking to work, jogging around the park, or taking the dog out for a walk - and spend those steps to progress along a virtual route around the world.

For example, spending 10,000 steps each day for a week would take you 1% of the way along our 'Route 66' map.

As a Basic (free) user you can have 1 active solo walk and 1 active group walk.

If you upgrade to a Plus (paid) membership, you can have 10 active solo walks and 10 active group walks.

You can archive an active walk at any time and start a new one.

As the leader of a group, you can create a group walk which anyone in the group can join.

When you finish a walk it will automatically be archived and you can then choose to start a new walk. Archived walks can be viewed at any time.

We have a library of over 400 walks from around the world. You can browse the selection after signing up via the World Walking website or app.